IT Admin

Installing MacBook Pro trackpad drivers for Windows 8


It will help to plug in an external USB mouse until you get the drivers installed.

1.  Navigate to device manager (Right click on Windows 8 Start Screen and choose All Apps)

2.  You will see two devices (they might be called TrackPad) with yellow symbols next to them under Human Interface Devices

3.  Right click one of them and click properties

4.  Go to Driver section and click update driver

5.  Click browse my computer for driver software

6.  Click Let me pick from a list of device drivers on my computer

7.  Choose USB input device.  It will install.

8.  Do the same for the other device

9.  Go back to update driver (for two devices) and choose search automatically for updated driver software.  This changes USB input device to the correct hardware and enables multi-touch.

10.  Do the same for the other device

You shouldn’t have to restart but it never hurts.  Your trackpad should work fine.



Forcing Windows to make the network drives available to both the standard and administrator accounts automatically.


All you need to do is run Registry Editor (regedit.exe), locate the key HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Policies/System, and create a new DWORD entry with the name EnableLinkedConnections and value 1

How to Make Windows 7 Require a User Name and Password in Log On Screen


This is a quick tutorial to show you how to make Windows 7 require all users to type in their user name and password in the Windows log on screen rather than selecting their user icon and entering their password.  This login better suits an environment that has multiple users authenticating off of Active Directory.

1.  Open the Start Menu, then type regedit in the search box and press enter.

2.  If prompted by UAC (User Account Control) dialog, click on Yes.

3.  In regedit, navigate to:  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

4.  In the right pane, right click on dontdisplaylastusername and click on Modify.

5.  Replace the 0 with 1 and Click on OK.

6.  Close regedit

7.  Log off and log on to see the change.

Create a superscope to solve the problem of dwindling IP addresses


The growth of the amount of wireless devices on our network has accelerated. Everyone–especially the students–has every reason to celebrate. But the IT Dept isn’t in the same celebratory mood. The reason? We’re running on empty (or, more precisely: the DHCP server is).

The problem is that the DHCP server is fast running out of IP addresses to dish out to all the new devices being added to serve our students and faculty. There’s an exclamation mark hanging like an ill omen over the DHCP server icon, an indication that we’re dangerously close to the end of the available address pool.

Thankfully, there’s a simple solution–using a superscope. What’s a superscope? A kind of mother of all scopes. It allows you to add more than one scope (called child scopes, or member scopes) under one umbrella.

Let’s go ahead and create a superscope for our scenario. We’ll assume DHCP is set up to use the scope We want to add another scope from the same class (Class C), so let’s use But first we need to create a superscope. Here’s how:

  1. Open DHCP.
  2. Right-click on the DHCP server.
  3. From the drop-down list, choose New Superscope to launch the New Superscope Wizard.
  4. The wizard prompts you to enter a name for the superscope. We’ll just call it Wireless.
  5. On the next screen, you’ll be asked to select a scope(s) to add to the superscope. You’ll see the list of available scopes–in our example we’ll just use the original IP range of Select it and click Next.

The final screen of the wizard informs you that you have successfully completed the New Superscope wizard and gives you the details. If you go back into DHCP, you’ll see that the new superscope has been created.

Now we’re ready to create our brand new child scope that will be watched over by our superscope.

  1. Open DHCP.
  2. Right-click on the DHCP server.
  3. Select New scope (to launch the New scope wizard.
  4. Choose a name and description for the new scope. Call it whatever you want.
  5. The wizard will prompt you to add an IP address range. We’ll choose a range from the Class C range (We could also have chosen,, etc., but we’ll stick to … 1.0, as it follows logically on our first range). As for start and end address, we’ll select all available addresses, starting with and ending with You will also have to use the arrow keys to update your netmask (most likely to
  6. On the next screen, you can choose which range of addresses you want to exclude, if any.
  7. Now, you get to select the duration of IP address leases. The default is eight days.
  8. The wizard then gives you the opportunity to configure DHCP options. You can choose to do it now or wait until later. Note, however, that you have to configure the most common options (like DNS server address and default gateway) before clients can use the scope, so now is as good a time as ever to do it. Just use the same options as your existing scope.
  9. After configuring the DHCP options, you are asked whether you want to activate the scope now or later. Once activated, you’re almost done.

You now have what is termed a multinet–multiple subnets on a single physical network. But you’re not quite there yet. Yes, you have an additional scope; yes, you have a superscope. But your superscope won’t assign IP addresses from the new scope. And even if you add a static address from the pool to a client machine, you’ll notice that you can’t browse the network.

You still need to add the IP to your main router. Here’s how to add that:

The commands to add an IP address to an interface look something like this (depending on the interface and address):

int e 0/0

ip address

But you’re adding a second address to the same interface, so you have to add the keywordsecondary to the command. So to add the address range from our new child scope, the command would be:

int e 0/0

ip address secondary

That’s it!   When your first series of IPs run out the devices should grab a hold of the second range.

Auto-logging off Windows 7 after xxx minutes.


Once we decided to get away from network logins and move to a generic Student account we were faced with the problem of students forgetting to log off.  This was remedied with the WINEXIT screensaver that comes with the Windows 2003 Resource Kit that can be downloaded here.  Once you have downloaded the package follow the following instructions to install the screensaver.  It involves some registry changes as the screensaver needs access to shutdown applications in a non-admin setting so don’t do this unless you are comfortable changing registry settings.

1.  Log in as an administrator
2.  Download Rktools.exe from the link supplied above.
3.  Install it and Restart
4.  Log in as an administrator
5.  Start Registry Editor (Regedt32.exe)
6.  Open the following key:  HKEY_Local_Machine\Software\Microsoft\Windows NT\CurrentVersion\IniFileMapping\Control.ini
7.  Click Permissions
8.  In the Name box, click and add Everyone, and then click on the ADVANCED box for special permissions
9.  Click Edit and select the Set Value and Create Subkey check boxes
10.  Click OK, and then click OK
11.  Quit Registry Editor and restart the computer
12.  Log in to the Student account
13.  Copy the WinExit.scr file from Program Files -> Windows Server Resource Kit
14.  Paste WinExit.scr to  C:\Windows\System32
15.  The Logoff Screensaver should now be an option in your Windows Screensavers
16.  Adjust Settings to choose how long the computer should wait before logging off.

NOTE:  In order to change the message that appears you need to hit enter after changing the message.  Do this before you click on OK or Apply.

Adding DHCP snap-in to MMC console


I recently needed to add the DHCP management tool (DHCP snap-in to MMC console) to my technicians Windows 7 machine.  We had recently added an Access List to our Airport Extreme’s and wanted to see if it had successfully blocked the students iPhones and iTouches from grabbing our rapidly dwindling IP addresses.

The process is fairly simple.  Once you have downloaded and installed the Remote Server Tools for windows 7 from Microsoft go to your Control Panel.

Double click on Programs

Double Click on Turn Windows Features On or Off

Expand the Remote Server Administration Tools option

Expand the Role Administration Tools option

Put a checkmark in DHCP server tools

Close everything.  Once you re-open your Start menu you will see DHCP as an option under Administrative Tools.  Select that to get into the management tool.  You may have to right click on DHCP to add the appropriate DHCP server.

Adding multiple MAC addresses to Access List in Apple Airport Extreme


So this issue plagued me for awhile but I just recently found the answer in a support forum at MacWorld.  Our school has multiple airport extremes that make up our wireless network in the main classroom building as well as the resident halls.  The airport extremes allowed timed access (or no access) to the internet by configuring the Access Control section under the Airport Management Utility.  The issue I had was that you had to add and configure them one at a time.  After reading this article, I found that you could import an Access Control List that made adding multiple MAC addresses a breeze.

First you need to create your Access List.  Open up TextEdit and create a text file of MAC addresses and device names.

i.e. 00:11:22:33:44:55 JRobinson
99:88:77:66:55:44 RSmith

Once you have your list done, save it in Unicode format and open up the Airport Utility.

Click on File on the menu bar and then hold down the Option key.  You will notice the Import Configuration File changes to Import Access Controls.

Select that and choose the file you just created with your Access List.

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